1. What makes FUMEHUB perfumes different?
Our perfumes are crafted in Singapore with IFRA-certified materials, fully IFRA certified and HSA registered. Each scent is inspired by iconic fragrances, reimagined with our own narrative, and bottled at Concentrate de Parfum strength (50% perfume oil) for unmatched richness, depth, and longevity.
2. Are your perfumes safe to use?
Yes. All our perfumes are created with IFRA-certified ingredients, tested for safety, and registered with the Health Sciences Authority (HSA) in Singapore.
3. What concentration are your perfumes?
Every FUMEHUB fragrance is crafted at Concentrate de Parfum concentration, ensuring superior richness, projection, and longevity.
4. What sizes are available?
We currently offer only 50ml bottles across our collection.
5. How long does the scent last?
As Concentrate de Parfum, our perfumes last on average 8–12 hours, depending on skin chemistry and environment.
6. Do you offer domestic or international shipping?
We currently ship domestically within Singapore. Orders are delivered within 2–3 business days. Engraved options might take an additional 1-2 days to deliver.
7. Do you offer free shipping?
Yes. We offer free shipping for all orders.
8. Can I return or exchange a perfume?
At FUMEHUB, all sales are final. Due to the nature of our products, we do not accept returns or provide refunds once an order has been placed and shipped.
We take great care to ensure that every perfume is prepared, packed, and delivered in perfect condition. If your order arrives damaged, defective, or incorrect, please contact us within 3 days of purchase with supporting details, and our team will review the case to provide an appropriate resolution.
In the event that a scent does not meet your expectations, or if you experience any unexpected issues with your order, we welcome you to reach out to us within 3 days of purchase. While refunds are not offered, we are committed to assisting you and will do our best to find a suitable solution.
9. Are your perfumes gender-specific?
No. All FUMEHUB perfumes are unisex, designed to frame moods and places rather than gender.
10. How can I contact you?
You can reach us via the Contact Us page on our website, or email us directly at support@fumehub.store.
11. Are your ingredients sustainably sourced?
Yes. All our ingredients are sourced from France and comply with IFRA standards, ensuring both safety and the highest quality in every perfume.